Privacy Policy

ShipsMind ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI consulting services and website.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Company name and business information
• Account credentials and authentication data
• Professional background and expertise
• Payment and billing information

1.2 Automatically Collected Information

When you access our services, we automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Usage data and analytics
• Cookies and similar tracking technologies

1.3 Project and Consultation Data

In the course of providing AI consulting services, we may collect:

• Project requirements and specifications
• Business data shared for analysis
• Communication records and consultation notes
• Feedback and performance metrics

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our AI consulting services
• Processing and fulfilling your requests
• Communicating with you about services, updates, and support
• Improving our services and developing new features
• Analyzing usage patterns and optimizing user experience
• Complying with legal obligations and protecting our rights
• Detecting and preventing fraud or security issues

3. AI and Data Processing

3.1 AI Model Training

We may use aggregated and anonymized data to improve our AI models and consulting methodologies. We do not use personally identifiable information for AI training without your explicit consent.

3.2 Third-Party AI Services

Our services may utilize third-party AI platforms and tools. When we process your data through these services, we ensure they comply with applicable privacy regulations and maintain appropriate data protection standards.

3.3 Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or with your consent.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our services
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us at the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our services.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

12. Additional Information for EU/EEA Residents

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

• The right to lodge a complaint with a supervisory authority
• The right to object to automated decision-making and profiling
• Detailed information about the legal basis for processing your data

We process your data based on legitimate interests, contractual necessity, or your consent, as applicable.